Subject: Re: LSM Joining Case Test - Abhishek Verma
From: Abhishek Verma <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 3 May 2019 06:20:48 -0400

LSM Joining Case
Test

Name

Abhishek Verma

E-mail

[email-masked]

Phone Number

(05842) 8317060859

Which blurb would
you select?

Blurb 4

Please advise why you
would select this blurb and if you would add any information tothe blurb
selected. If you would amend the blurb, please write the
additionalsentences.

In my opinion the blurb 4 is right answer
because the client asked the tickets to get delivered to the hotel where he/she
is staying. And, Blurb 4 is correct explanation of the client's query.

And I would like to add this sentence as well.

I hope this answers your question and you have a great time at Lady
Gaga!

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

Good customer service and great customer service are totally
very different thing.

There are fewer who provide great customer service.

Those who provide great service would keep in mind about each and everything
must be sorted and customer should be satisfied.

By delivering great customer service, there are 100% chance of recommendation to
others who use only good service.

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