Subject: Re: LSM Joining Case Test - Sandhya Singh
From: Sandhya Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 05:16:27 -0400

| | LSM Joining Case Test

Name | Sandhya Singh
E-mail | [email-masked]
Phone Number | (91) 8750704938
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the customer was asking about the tickets. so we will inform the same. that when she get the tickets.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually the main difference between providing good customer service and delivering great customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied you are also keeping them loyal!

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