Subject: Re: LSM Joining Case Test - Ashutosh kumar
From: Ashutosh kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 04:13:34 -0400

| | LSM Joining Case Test

Name | Ashutosh kumar
E-mail | [email-masked]
Phone Number | (+91) 8882874049
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | customer contacted to know about ticket status for lady gaga and he is expecting his ticket delivery in hotel. All the information in blurb 2 is perfact that's why blurd 2 would be perfact answer for customer stisfaction.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, when you provide oppropriate solution to the customer is good customer service. But if you resolve the customer query or problem taking very less time with friendly manner is great customer service.

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