Subject: Re: LSM Joining Case Test - Tusharika Gupta
From: Tusharika Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 1 May 2019 05:00:24 -0400

| | LSM Joining Case Test

Name | Tusharika Gupta
E-mail | [email-masked]
Phone Number | (+91) 8800105863
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected Blurb 4 because its giving appropriate customer services and also promoting the viagogo brand value which is safe,secure and guaranteed.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer services most likely depends on the level of customer's satisfaction. That is, how happy and satisfied the customer is with the services provided also if we give some extra help to the customers it becomes great customer service than being a good one.

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