Subject: Re: LSM Joining Case Test - Prashant Dimri
From: Prashant Dimri <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 1 May 2019 04:57:26 -0400

| | LSM Joining Case Test

Name | Prashant Dimri
E-mail | [email-masked]
Phone Number | (+91) 9891372010
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason is that as a customer support our first priority is to make customer happy and try our best to deliver the good service to the customer. And in this paragraph we are delivering a happy answer to the customer without any kind of escalations.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer always try to appreciate you but a great customer will always gives you a feedback related to your work, so that we can work over it and can improve the negative parts of our service.

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