Subject: Re: LSM Joining Case Test - Muskan Chaudhary
From: Muskan Chaudhary <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 1 May 2019 04:13:21 -0400

| | LSM Joining Case Test

Name | Muskan Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 7409999170
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I am selecting this blurb because in this, the customer is asked to provide the address of the hotel where he will be going to stay and that is mandate to ask the customer the delivery address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is the one where you keep the customers satisfied but in the latter not only you keep the customers satisfied but you will be loyal to them, you will do your best to provide customers a great customer service experience.

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