Subject: Re: LSM Joining Case Test - Aaron Roshy
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 1 May 2019 08:01:42 +0000

Can be interviewed

Sent from my iPhone

On 1 May 2019, at 13:22, Aaron Roshy <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Aaron Roshy
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7011536227
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected this blurb because firstly, it focuses on the immediate need of the customer which is, 'can it be delivered to his hotel  ?'
secondly it promotes viagogo the brand itself
and its values which are safe,secure and guaranteed.

i would like to add  'empathy' towards the customer can also help

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A Good customer service is  helping a customer with the problem or query and then solving them .
But a great customer service is helping the customer with his problems and queries and meanwhile also empathising with them

You can edit this submission<https://www.jotform.com/edit/4325063204618522275?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.