Subject: Re: LSM Joining Case Test - Sanjeev Sharma
From: Deeksha Dadu <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 30 Apr 2019 09:57:46 +0000

Rejected in my opinion,

@ Saurabh:?

Sent from my iPhone

On 30 Apr 2019, at 15:24, Sanjeev Sharma <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sanjeev Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9906129908
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would add
Thanks for the honour to serve/assist you.
Regards,
Viagogo team

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Diffrence are as follows :
1. In Good Customer service see customer's concern from the point of company for which that executive is working but on the other hand Great Customer Service executive is providing the resoultion or the support by considering him/her in customer's shoe so that provide proper assistance.
2. Good Customer service is to do the work as per the guidelines provided to him/her in training or by seniors but in Great customer service executive keep on find the way to deliver accordingly to the training aspect and try to keep learning from day to intraction with customer in infuse in the execution.

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