Subject: Re: LSM Joining Case Test - Bharat Bajaj
From: Bharat Bajaj <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 29 Apr 2019 08:54:38 -0400

| | LSM Joining Case Test

Name | Bharat Bajaj
E-mail | [email-masked]
Phone Number | (0129) 9999883992
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As we can see here that ,Customer is seekng his tickets on his hotel address,So  Blurb1 is confirming his new address as well as he is mentioning his views by solace to the customer that It's become common practice now for event organisers to only release tickets very close to the event date - often the week of the event.
Blurb 1 also consider the customer staisfaction by telling them about the alert they will be getiing on their E-mail

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that you are providing the satisfaction to the customer according to thier queries.
But keeping them loyal with your services is the "Great Customer service"

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