Subject: Re: LSM Joining Case Test - Vandana Pandey
From: Vandana Pandey <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 27 Apr 2019 04:31:51 -0400

| | LSM Joining Case Test

Name | Vandana Pandey
E-mail | [email-masked]
Phone Number | (91) 9910724016
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason why i opt for this blurd as it provides all the relevant option from where customer can track the status of their product.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I believe their is a thin line difference between the two, good customer service is all about the service rendered to the customer as per statndard whereas great customer service is something extra effort over and above your job role.For instance, i got a call from a customer  from his/her voice i recognises that person is not well while performing my job role i can empathise with the customer in regards to his health

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