Subject: Re: LSM Joining Case Test - Mikky Miyan
From: Mikky Miyan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 27 Apr 2019 02:06:21 -0400

| | LSM Joining Case Test

Name | Mikky Miyan
E-mail | [email-masked]
Phone Number | (91) 6397234032
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I think Blurb 1 is right to choose because there is confermation and mentioned that event organisers release tickets to very close to event date. Important part in this blurb is double check. If you are giving customer service so you have to always make sure or double check that information given to you is correct or not, for the good customer relationship.

I would like to add E-tickets in this blurb because customer will feel good once they will recieve e-tickets by email.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service satisfied to the customer but great will make good customer relationship.

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