Subject: Hi Urvika,
From: "OLS" <[email-masked]>
To: [email-masked]
Date: Thu, 18 Apr 2019 15:06:38 +0000

A COMMS has been released on the OLS regarding an update on case handling if the customer purchased on www.viagogo.co.uk.

In these COMMs we will elaborate how to proceed if:

- The buyer advises they contacted the venue before the event and invalidated their own tickets
- The buyer is referring to resale restrictions in place / missing

Please click here https://ols.talentlms.com/learner/courseinfo/id:272 to log into your account and review the COMMS.

Remember to click the button at the bottom of the COMMS to confirm you have read and understood the update.

Thank you,

OLS-Team