Subject: [Training Update] - Account Recovery
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Kritika Mirchandani <[email-masked]>
Cc: David Lee <[email-masked]>
Date: Mon, 25 Feb 2019 17:21:28 +0000

Hi Urvika,

We have now adjusted the Account Recovery module:

  *   The title has now changed to "Account Issues" as now three different issues are covered:
     *   Account Recovery
     *   Email Entry Check
     *   Bounced Emails

  *   It has already been explained on the Wiki under "Email Delivery Updates", however we want to make sure that all new hires know how to deal with "Bounced Emails".

Please let me know if you have any questions about this. The module has now been updated on the OLS.

Kind regards,

Jana Garbe
Training & Quality
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