Subject: [Training Update] - Life of an Order
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Kritika Mirchandani <[email-masked]>
Cc: David Lee <[email-masked]>
Date: Fri, 22 Feb 2019 17:37:39 +0000

Hi Urvika,

We have made a slight update to the module "Life of an Order" with regard to the potential meaning of the listing state "inactive". The OLS has been updated.

Why the update?

There have been a few cases where listings have gone inactive immediately after they have been created even though the event is still more than a week away. We would like for those cases to be double checked with a TL to determine whether Tech needs to be involved to avoid and resolve issues that potentially affect a lot of customers.

Kind regards,

Jana Garbe
Training & Quality
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