Subject: Re: [Training Update] - Redirections and Delivery Plans
From: Urvika Chaudhary <[email-masked]>
To: Jana Garbe <[email-masked]>
Cc: kritika <[email-masked]>, David Lee <[email-masked]>
Date: Tue, 8 Jan 2019 07:06:57 -0700 (MST)

Hi Jana, 

Thank you for the update. 

This has been read and acknowledged. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jana Garbe" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "kritika" <[email-masked]> 
Cc: "David Lee" <[email-masked]> 
Sent: Monday, 7 January, 2019 22:23:13 
Subject: [Training Update] - Redirections and Delivery Plans 

Hi Urvika, 

Please note that two modules have been updated on the OLS: 

    * Redirections 
    * Delivery Plans 

In the Redirections Module the following Slides have been adjusted: 

Slide 7 & 8 – Manual Redirections: Distinction has been made between Etickets and Paper Tickets, as when the buyer does not use the one click relist link, etickets cannot be redirected 

Slide 9 – Manual Redirection: Reminder that etickets cannot be relisted if the tickets have been resold manually 

Slide 24 – Walk-Ins can now be relisted – a slide has been added to advise that Walk-In Tickets can be relisted. 

Slide 25 – Side note added below “Manual Redirection” to confirm once more that only paper tickets can be redirected manually, not etickets 

Slide 26 – Manual Redirection: Reminder that etickets cannot be relisted if the tickets have been resold manually 

In the Delivery Plans Module the following changes have been made: 

Slides 5 and 6 – Alternative Delivery Plans: Two slides have been created 5) Slide for Delivery plans that cannot be relisted 6) Slide for delivery plans that can be relisted 

Please let me know if you have any questions! 

Kind regards, 

Jana Garbe 

Training & Quality