Subject: [Training Update] - Redirections and Delivery Plans
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Kritika Mirchandani <[email-masked]>
Cc: David Lee <[email-masked]>
Date: Mon, 7 Jan 2019 16:53:13 +0000

Hi Urvika,

Please note that two modules have been updated on the OLS:

  *   Redirections
  *   Delivery Plans

In the Redirections Module the following Slides have been adjusted:

Slide 7 & 8 - Manual Redirections: Distinction has been made between Etickets and Paper Tickets, as when the buyer does not use the one click relist link, etickets cannot be redirected
Slide 9 - Manual Redirection: Reminder that etickets cannot be relisted if the tickets have been resold manually
Slide 24 - Walk-Ins can now be relisted - a slide has been added to advise that Walk-In Tickets can be relisted.
Slide 25 - Side note added below "Manual Redirection" to confirm once more that only paper tickets can be redirected manually, not etickets
Slide 26 - Manual Redirection: Reminder that etickets cannot be relisted if the tickets have been resold manually

In the Delivery Plans Module the following changes have been made:

Slides 5 and 6 - Alternative Delivery Plans: Two slides have been created 5) Slide for Delivery plans that cannot be relisted 6) Slide for delivery plans that can be relisted

Please let me know if you have any questions!

Kind regards,

Jana Garbe
Training & Quality
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