Subject: [Training Update] - RAG - Venue Fault
From: Jana Garbe <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Wed, 19 Dec 2018 09:21:28 +0000

Hi Urvika,

We have recently discovered a small mistake regarding the scenario if the "Venue is at fault".

In a Scenario where we decide to refund with the venue being at fault ("Event Restriction"), we would select to not pay the seller but also to not charge the seller.

This has been changed now in the presentation on Slide 10 (Venue fault) and the equivalent information is displayed on the Wiki.

Kind regards,

Jana Garbe
Training & Quality
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