Subject: FW: [IMPORTANT INFO] - Escalated to Regulators (ECC Only)
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Laura Begley <[email-masked]>, Nuno Correia <[email-masked]>
Date: Wed, 28 Nov 2018 15:12:17 +0000

IMPORTANT INFO

DATE

28/11/2018

TOPIC

Escalated to Regulators (ECC Only)

DETAILS

The Escalation queue -  Escalated to Regulators (ECC Only) is not to be used by agents escalating cases to ECC.

This queue is for internal ECC use only.

The process in contacting ECC has not changed - if you feel your case should be flagged to ECC please discuss with your TL who will then email ECC regarding the case.

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