Subject: Minutes Of Minutes 26/11/18
From: Mansi Chhabra <[email-masked]>
To: Saurabh <[email-masked]>
Cc: Viraat <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 26 Nov 2018 17:47:23 +0530 (IST)

Hello Sir, 

Daily Process Meeting: Date and Time 26/11/2018,17:00 IST. 

Minutes of Meeting: 

Attendees from Limerick: Brian, Nuno 
Attendees from India: Urvika, Viraat, Charanjit, Ashwinee, Mansi 

Agenda items: 

PRODUCTIVITY: Brian started meeting with 23/11/18 productivity and ask why some of the agents have low counts and the agents on half day. 
We informed reason for low count was due to the no cases error. 

Re- Training : Brian asked for the list of the agents who are going for re-training. Urvika informed the names of the agent. Names of the agent are : Gunjan , Panini , Hemant , Anshul Khandelwal , Fahmina , Rohini. 

Brian also requested to compile all the agents who are reliable for good knowledge of the process from respective teams.Ashwinee will compile the list of the agents who are reliable for good knowledge of the process. 

Brian also asked to arrange re- training of the agents if needed. 

Other : Ashwinee asked about an event Rammstein confirming that whether it is personalized or not as buyers were complaining about the names on the tickets. Brian confirmed that it is not personalized event. 

Thank You 
Mansi Chhabra