Subject: FW: CIAN's
From: Brian Sexton <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Nuno Correia <[email-masked]>
Date: Wed, 21 Nov 2018 13:14:05 +0000

Hi Urvika,

Here are too example of bad habits that agents are doing in the CIAN notes.

  1.  Agents must say "emailed" or "called" buyer not "told".
  2.  Agents must delete the system generated text from the CIAN notes

Kind regards,
Brian

From: Nuno Correia
Sent: Wednesday 21 November 2018 13:11
To: Brian Sexton <[email-masked]>
Subject: CIAN's

Hi Brain,

Just send this example of bad habits to Urvika. The first email that you sent is very good.

Best Regards,

Nuno Correia|