Subject: RE: Master File - Scorebuddy account
From: Brian Sexton <[email-masked]>
To: Virat Joshi <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 15 Nov 2018 20:19:31 +0000

Hi Viraat,

I've asked Maiwenn to check this as she controls the scorebuddy accounts, will let you know.

Kind regards,
Brian

From: Virat Joshi <[email-masked]>
Sent: Thursday 15 November 2018 08:16
To: Brian Sexton <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fw: Master File - Scorebuddy account

Hi Brian,

Ashish Kumar - Score buddy account is not working , Can you please check again if it is configured correctly ?

Thanks

________________________________
From: Anurag Pradhan <[email-masked]<mailto:[email-masked]>>
Sent: 15 November 2018 06:15
To: Virat Joshi
Subject: Re: Master File - Scorebuddy account

Hi Virat,

The score buddy for Amaar Ahmad and Dorje Tamang is working but for Ashish Kumar it is not.

Regards,

Anurag.

________________________________
From: "viraat" <[email-masked]<mailto:[email-masked]>>
To: "Brian Sexton" <[email-masked]<mailto:[email-masked]>>, "Charanjit Singh" <[email-masked]<mailto:[email-masked]>>, "Anurag Pradhan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 14, 2018 11:58:01 AM
Subject: Re: Master File - Scorebuddy account

Hi Brian,

He is working night today -  I will ask Anurag to check .

@Anurag Pradhan<mailto:[email-masked]> :Check if Ashish Kumar is able to login to his score buddy account now , If he is still unable to do so - kindly share the error along with the screenshot on this email thread.

Thanks
________________________________
From: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Sent: 13 November 2018 22:20:56
To: Virat Joshi; Charanjit Singh Sandhu
Subject: RE: Master File - Scorebuddy account

Let me know if he has the same issue tomorrow morning

From: Virat Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 13 November 2018 14:37
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>; Charanjit Singh Sandhu <[email-masked]<mailto:[email-masked]>>
Subject: Fw: Master File - Scorebuddy account

Hi Brian,

Can you please review the screenshot - Ashish Kumar is not able to login to score buddy

Thanks

________________________________

From: Charanjit Singh Sandhu <[email-masked]<mailto:[email-masked]>>
Sent: 13 November 2018 19:28
To: Virat Joshi
Subject: Re: Master File - Scorebuddy account

Hi Viraat,

Ashish kumar is unable to log on to scorebuddy and getting error as screenshot attached.

Thanks & Regards,
Charanjit

________________________________

From: "Viraat" <[email-masked]<mailto:[email-masked]>>
To: "Anurag Pradhan" <[email-masked]<mailto:[email-masked]>>, [email-masked]<mailto:[email-masked]>, "Kritika Mirchandani" <[email-masked]<mailto:[email-masked]>>, "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>, "Sagar Seth" <[email-masked]<mailto:[email-masked]>>, "worchuirin" <[email-masked]<mailto:[email-masked]>>, "Charanjit Singh" <[email-masked]<mailto:[email-masked]>>, "Viney Stan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Brian Sexton" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 November, 2018 18:52:50
Subject: Re: Master File - Scorebuddy account

Hi Guys,

Please get the below agents logged in to score buddy . They all should have received emails of account being created :

  1.  Amaar Ahmad
  2.  Ashish Kumar
  3.  Dorje Tamang
  4.  Govind Chauhan
  5.  Panini Dwivedi
  6.  Ribhu vrat
  7.  Saurabh Agarwal
  8.  Melisa Nunez
  9.  Becho Jaures
  10. Daniel Balezy
  11. David Mboyo
  12. Mfuke Christelle
  13. Nathan Mbwata
  14. Eduardo Fernandez

Please revert if some one has not received the email.

Thanks

________________________________

From: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Sent: 13 November 2018 18:40:44
To: Virat Joshi
Cc: Urvika Chaudhary
Subject: RE: Master File - Scorebuddy account

Hi,

They all have accounts, they need to check their emails.

Kind regards,

Brian

From: Virat Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 13 November 2018 13:00
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Re: Master File - Scorebuddy account

Hi Brian,

They generally receive an email if the scorebuddy account is created. I am unsure if this email is sent out already - can you verify if this was sent to all agents  ?

Thanks

________________________________

From: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Sent: 13 November 2018 18:24:09
To: Virat Joshi
Cc: Urvika Chaudhary
Subject: RE: Master File - Scorebuddy account

Hi Viraat,

I am checking this with quality team, shouldn't some of these agents know if they have scorebuddy accounts?

Kind regards,

Brian

From: Virat Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 13 November 2018 10:07
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Master File - Scorebuddy account

Hi Brian,

Can you please check the master file and amend the agents who have received score buddy account already .  Also can you advise if the quality team would start working on audits - on score buddy any time soon ?

Thanks

Viraat Joshi
Account Manager - viagogo

Live Salesman
m: +91 96436 05600
e: [email-masked]<mailto:[email-masked]>

www.livesalesman.com<https://protect-eu.mimecast.com/s/5-O_COMomfpDjyOIEwIBt>