Subject: RE: Language Agents - on Lines
From: Brian Sexton <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Mon, 12 Nov 2018 12:20:03 +0000

Hi Urvika,

I have added them to the lines, Tech team and checking if their phones are configured correctly now.

Kind regards,
Brian

From: Urvika Chaudhary <[email-masked]>
Sent: Monday 12 November 2018 11:54
To: Virat Joshi <[email-masked]>; Brian Sexton <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Subject: Re: Language Agents - on Lines

Hi all,

The below listed agents have been successfully trained. Please have them added to the phone lines.

  1.  Becho Jaures (FR)
  2.  Daniel Balezy (FR)
  3.  David Mboyo (FR)
  4.  Gillbrine Zola (FR)
  5.  Nathan Mbwata (FR)
  6.  Thoms Mavula (FR)

Daniel Nadala is unavailable today, I shall train him tomorrow.

Please let me know if you need further assistance on this.

Urvika Chaudhary
Training Manager - viagogo
________________________________
Live Salesman
[email-masked]<mailto:[email-masked]>
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________________________________
From: "viraat" <[email-masked]<mailto:[email-masked]>>
To: "Brian Sexton" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 November, 2018 15:52:39
Subject: Re: Language Agents - on Lines

Hi  Brian ,

Thanks for the information on Helder. We will exclude him from the call training as of now.

________________________________
From: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Sent: 12 November 2018 15:51:16
To: Virat Joshi; Urvika Chaudhary
Cc: Saurabh Dadu
Subject: RE: Language Agents - on Lines

Hi all,

Helder Manuel failed his final assessments, he needs to pass the second attempt before we can add him to the lines, so don’t include him in this training session.

Kind regards,

Brian

From: Virat Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday 12 November 2018 10:14
To: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Cc: Brian Sexton <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Language Agents - on Lines
Importance: High

Hi Urvika,

viagogo wants all native languages agents to be added to the lines, Please find list of agents who are not on lines yet & would need to be trained today.

  1.  Becho Jaures (FR)
  2.  Daniel Balezy (FR)
  3.  Daniel Ndala (FR)
  4.  David Mboyo (FR)
  5.  Gillbrine Zola (FR)
  6.  Nathan Mbwata (FR)
  7.  Thoms Mavula (FR)
  8.  Helder Manuel (PT)

Viraat Joshi
Account Manager - viagogo

Live Salesman
m: +91 96436 05600
e: [email-masked]<mailto:[email-masked]>

www.livesalesman.com<https://protect-eu.mimecast.com/s/aeguCvl7nh7nVM5tQjwfC>