Subject: Team India - Performance Report and Meeting Preparation - 06/11/2018
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>, Sagar Seth <[email-masked]>, Kritika Mirchandani <[email-masked]>, "[email-masked]" <[email-masked]>, Anurag Pradhan <[email-masked]>, Ashwinee Latchayya <[email-masked]>, "[email-masked]" <[email-masked]>, Mansi Chhabra <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Maiwenn Gouthe <[email-masked]>, Francesca Martini <[email-masked]>, Nuno Correia <[email-masked]>
Date: Wed, 7 Nov 2018 09:32:05 +0000

Hi everyone,

Please see attached the performance report from yesterday.

I have left comments on underperformers and for the meeting today I need you all to prepare the reasons why they were as such.

If you are not attending and one of your agents has a comment beside their name you need to pass on your comments to one of the TLs who is attending.

Emails sent:                        2,164
Inbound Calls:                    126
Outbound Calls:                158

Please also ensure your teams take the 2nd OLS quiz today.

Kind regards,
Brian Sexton
Outsourcing - Leadership Program
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