Subject: Re: 14266308 - IT Broker - Andrea Bocelli - 28/07/2018 20:15 (Local) - 96 day(s), 17 hours ago - Wrong Tickets
From: Nuno Correia <[email-masked]>
To: Jhony Rosario <[email-masked]>
Cc: Daniel Balezy <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Sat, 3 Nov 2018 13:04:04 +0000

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia

________________________________
From: Mansi Chhabra <[email-masked]>
Sent: 03 November 2018 06:56:55
To: Nuno Correia
Cc: Daniel Balezy; Urvika Chaudhary
Subject: 14266308 - IT Broker - Andrea Bocelli - 28/07/2018 20:15 (Local) - 96 day(s), 17 hours ago - Wrong Tickets

Hi Nuno,

With the reference to TID: 14266308, the transaction is in Complete state but the chargeback is initiated ( Reason: Unknown ).An agent Jhony.Rosario requested buyer to provide the proof of wrong tickets (for CB defence) and was following the case.

Could you please forward this case to agent Jhony.Rosario to look into the case.

Thank You
Mansi

________________________________
From: "Daniel Balezy" <[email-masked]>
To: "Mansi Chhabra" <[email-masked]>
Sent: Friday, 2 November, 2018 17:03:16
Subject: 14266308 - BUYER - Andrea Bocelli - 28/07/2018 20:15 (Local) - 96 day(s), 17 hours ago - Buyer Query

Hi Mansi,

With reference to TID: 14266308, I just received query from a Buyer.

Note: A Chargeback has been initiated on the transaction.

Could you please forward to relevant team.

Thank You
Daniel