Subject: 14266308 - IT Broker - Andrea Bocelli - 28/07/2018 20:15 (Local) - 96 day(s), 17 hours ago - Wrong Tickets
From: Mansi Chhabra <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Daniel Balezy <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 3 Nov 2018 12:26:55 +0530 (IST)

Hi Nuno, 

With the reference to TID: 14266308, the transaction is in Complete state but the chargeback is initiated ( Reason: Unknown ).An agent Jhony.Rosario requested buyer to provide the proof of wrong tickets (for CB defence) and was following the case. 

Could you please forward this case to agent Jhony.Rosario to look into the case. 

Thank You 
Mansi 

From: "Daniel Balezy" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Friday, 2 November, 2018 17:03:16 
Subject: 14266308 - BUYER - Andrea Bocelli - 28/07/2018 20:15 (Local) - 96 day(s), 17 hours ago - Buyer Query 

Hi Mansi, 

With reference to TID: 14266308, I just received query from a Buyer. 

Note: A Chargeback has been initiated on the transaction. 

Could you please forward to relevant team. 

Thank You 
Daniel