Subject: Re: Training Feedback - India
From: Urvika Chaudhary <[email-masked]>
To: Jana Garbe <[email-masked]>
Cc: Brian Sexton <[email-masked]>, maiwenn gouthe <[email-masked]>, David Lee <[email-masked]>
Date: Thu, 1 Nov 2018 11:21:12 +0530 (IST)

Hi Jana, 

Thank you for the above feedback. 

Urvika Chaudhary 
Training Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jana Garbe" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "maiwenn gouthe" <[email-masked]>, "David Lee" <[email-masked]> 
Sent: Wednesday, 31 October, 2018 23:12:17 
Subject: Training Feedback - India 

Hi all, 

Please see below the results for the Indian training team this week. 

	

GEO 	

Team 	

Agent 	

CSL Test 	

Policy Knowledge 	

Life of an Order 	

Fulfilment 	

Shipping and Delivery 	

Cancelled & Postponed events 	

Teams 	

LMS 	

Wrong Tickets 	

RAG 	

Payment 

India 	

Training_India 	

D. Balezy 	

100.00% 	

100.00% 	

100.00% 	

90.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

92.86% 

India 	

Training_India 	

S. Kumar 	

90.00% 	

100.00% 	

100.00% 	

90.00% 	

100.00% 	

80.00% 	

100.00% 	

90.00% 	

80.00% 	

100.00% 	

85.71% 

India 	

Training_India 	

H. Manuel 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

100.00% 	

90.00% 	

90.00% 	

92.86% 

    * All tests that had been failed on the first day had been repeated and passed 
    * No agents had to repeat quizzes on Day II or III – well done! 
    * The Indian group is within schedule and finishes all modules on time – great job! 

Kind regards, 

Jana Garbe 

Training & Quality