Subject: RE: 16863784 Broker UA Estas Tonne 28/10/2018 Ticket transfer issue
From: Brian Sexton <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Sankarshan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 30 Oct 2018 18:45:00 +0000

Seller support replied

From: Worchuirin M <[email-masked]>
Sent: Thursday 25 October 2018 10:28
To: Brian Sexton <[email-masked]>
Cc: Sankarshan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fwd: 16863784 Broker UA Estas Tonne 28/10/2018 Ticket transfer issue

Hi Brian,

With reference to tid: 16863784,Agent received email from seller queue.

Can you please assign to Anezka.Koubkova or seller support to contact Broker UA.

Thank you for your attention to this matter.

Kind Regards,
M.Worchuirin
________________________________
From: "Sankarshan" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 October, 2018 11:08:59
Subject: 16863784 Broker UA Estas Tonne 28/10/2018 Ticket transfer issue

Hi Mike,

ISSUE: The seller email us informing to ask the buyer to install the App for tickets transfer as tickets are not transferred yet. They have sent proofs of the number not active on the APP.

Investigation: Agent Anezka.Koubkova has left a note not to SUB the order and Spec Ops works on it

Actions Needed: Can we please inform the above agent or the SS team to address the issue and and investigate it.

Thank you and Regards
Sankarshan