Subject: FW: AUDIT RED FLAG TID-18149185/ Subject /Amit Thakur
From: Brian Sexton <[email-masked]>
To: Charanjit Singh Sandhu <[email-masked]>
Cc: Eliza deSouza <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 30 Oct 2018 15:57:27 +0000

Hi Charanjit,

Can you please review this red flag with Amit Thakur, and provide confirmation that the coaching session has been done by midday tomorrow.

Kind regards,
Brian

From: Eliza deSouza
Sent: Tuesday 30 October 2018 15:32
To: Brian Sexton <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]>
Subject: AUDIT RED FLAG TID-18149185/ Subject /Amit Thakur
Importance: High

Hi Brian,

I have come across a red flag for this agent

Synopsis: Agent did not re-categorise the subject.

Please confirm within 48 hours that the agent has been coached.

Thank you,
Eliza