Subject: Re: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma
From: Eliza deSouza <[email-masked]>
To: Viney Stan <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 30 Oct 2018 12:33:35 +0000

Hello,

Thank you for the update.

Case was reviewed and red flag removed.

Best Regards,

Eliza

________________________________
From: Viney Stan <[email-masked]>
Sent: 30 October 2018 11:53:19
To: Brian Sexton
Cc: Eliza deSouza; Urvika Chaudhary
Subject: Re: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma

Hi Brian,

The case here was under Taiwan CPC and we were instructed not to action any Taiwan CPC emails that is the reason why the agent did not reply.

The agent has mentioned the same in his case notes.

Can the Red flag here be revised?

Thank you.

Kind regards,
Viney Stan

________________________________
From: "brian sexton" <[email-masked]>
To: "Viney Stan" <[email-masked]>
Cc: "Eliza deSouza" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>
Sent: Tuesday, 30 October, 2018 15:58:09
Subject: FW: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma

Hi Viney,

Could you please review this red flag with Yash and confirm that the coaching session has been done by EOD.

Kind regards,

Brian

From: Eliza deSouza
Sent: Tuesday 30 October 2018 10:20
To: Brian Sexton <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]>
Subject: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma
Importance: High

Hi Brian,

I have come across a red flag for this agent

Synopsis: Agent did not reply to the buyer.

Please confirm within 48 hours that the agent has been coached.

Thank you,

Eliza