Subject: Re: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma
From: Viney Stan <[email-masked]>
To: brian sexton <[email-masked]>
Cc: Eliza deSouza <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 30 Oct 2018 17:23:19 +0530 (IST)

Hi Brian, 

The case here was under Taiwan CPC and we were instructed not to action any Taiwan CPC emails that is the reason why the agent did not reply. 

The agent has mentioned the same in his case notes. 

Can the Red flag here be revised? 

Thank you. 

Kind regards, 
Viney Stan 

From: "brian sexton" <[email-masked]> 
To: "Viney Stan" <[email-masked]> 
Cc: "Eliza deSouza" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 30 October, 2018 15:58:09 
Subject: FW: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma 

Hi Viney, 

Could you please review this red flag with Yash and confirm that the coaching session has been done by EOD. 

Kind regards, 

Brian 

From: Eliza deSouza 
Sent: Tuesday 30 October 2018 10:20 
To: Brian Sexton <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: AUDIT RED FLAG TID-18165773/ Ownership /Yash Sharma 
Importance: High 

Hi Brian, 

I have come across a red flag for this agent 

Synopsis: Agent did not reply to the buyer. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 

Eliza