Subject: FW: AUDIT RED FLAG TID-6687632/ Subject /Ribhu Vrat
From: Brian Sexton <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Eliza deSouza <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 28 Oct 2018 18:41:58 +0000

Hi Kritika,

Could you please review this red flag with Ribhu and provide confirmation that the coaching session has been done by midday tomorrow?

Kind regards,
Brian

From: Eliza deSouza
Sent: Friday 26 October 2018 12:34
To: Brian Sexton <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]>
Subject: AUDIT RED FLAG TID-6687632/ Subject /Ribhu Vrat
Importance: High

Hi Brian,

I have come across a red flag for this agent

Synopsis: Agent did not re-categorise the subject.

Please confirm within 48 hours that the agent has been coached.

Thank you,
Eliza