Subject: 18408494 / TR-POWER Seller / Event Name: Besiktas vs Genk / Event Date: 25/10/2018 / issue: Seller has passolig query
From: Mansi Chhabra <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Panini Dwivedi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 26 Oct 2018 18:48:42 +0530 (IST)

Hi Nuno, 

With reference to TID: 18408494, the agent received query from TR broker. 

Could you please assign the case to SS team. 

Thank You 
Mansi 

From: "Panini Dwivedi" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Friday, 26 October, 2018 18:35:11 
Subject: TID: 18408494/ TR-POWER Seller/Event Name: Besiktas vs Genk/ Event Date: 25/10/2018/issue: Seller has passolig query 

Hi Mansi 

In reference to TID : 18274913 

The state of the transaction is Pending Seller Payment and the delivery plan is e-ticket TR-USD. 

The query is that the event has passed and the broker has emailed to check if the buyer has created the passolig account and the delivery tab shows that the tickets have been downloaded by the buyer. 
I will look forward to hearing from you. 

Thank You 
Panini