Subject: RE: TID: 18638451 -Fan Seller - Eintracht Frankfurt vs Apollon - Europa League 2018-19- 25/10/2018 21:00-Threat
From: Laura Begley <[email-masked]>
To: Brian Sexton <[email-masked]>, Worchuirin M <[email-masked]>, Edson Batista <[email-masked]>
Cc: Tanu Tomar <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 25 Oct 2018 11:50:04 +0000

Hi @Edson Batista<mailto:[email-masked]>,

Can you contact buyer via phone to discuss the order please and advise of the relevant informatin.

Kind Regards,

Laura

From: Brian Sexton
Sent: Thursday 25 October 2018 12:32
To: Worchuirin M <[email-masked]>; Laura Begley <[email-masked]>
Cc: Tanu Tomar <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: RE: TID: 18638451 -Fan Seller - Eintracht Frankfurt vs Apollon - Europa League 2018-19- 25/10/2018 21:00-Threat

Hi,

@Laura Begley<mailto:[email-masked]> is it worth ECC contacting the customer here, they are threatening police, press and television, but we haven’t done anything wrong with the order they are just claiming the price paid is different than the price they saw. They also claim the purchase was made by their son which doesn’t really matter but anyway.

Kind regards,
Brian

From: Worchuirin M <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 25 October 2018 12:11
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Tanu Tomar <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: TID: 18638451 -Fan Seller - Eintracht Frankfurt vs Apollon - Europa League 2018-19- 25/10/2018 21:00-Threat

Hi Brian,

This is in reference to tid: 18638451, Buyer is asking refund and threatening with police,press and television.

Can you please forward the case to ECC.

Thank you for your attention to this matter.

Kind Regards,
M.Worchuirin
________________________________
From: "Tanu Tomar" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 October, 2018 11:18:39
Subject: TID: 18638451 -Fan Seller - Eintracht Frankfurt vs Apollon - Europa League 2018-19- 25/10/2018 21:00-Threat

Hi Mike,

With reference to TID: 18638451. Buyer email that he paid different price from the final price asking to cancel the order.  Threatening to report the case in television and police.

Should i reply on this case?

Regards
Tanu Tomar