Subject: 18410694 - TS: fan sller, Event name :Bugzy Malone Event date: 25/10/2018 19:00 , ECC
From: Mansi Chhabra <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Becho Davy Jaures <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 25 Oct 2018 13:45:05 +0530 (IST)

Hi Nuno, 

With reference to TID: 18410694, this transaction is in active redirection from 16960415 to 18410694.The agent received case from TID : 16960415 with a note that buyer needs to provide the address but when we changed the transaction to TID: 18710694 to email final buyer for address. 

But there is a note that "ESC case assigned to ECC. Contacted buyer to offer choice to have replacemetns. Buyer accetped any section for pick up as long as not restricted view. Kim updated spec ops sheet. If buyer comes back tell me or Kim ASAP. Very urgent case." 

Could you please forward the case to ECC to look into the case. 

Thank You 
Mansi 

From: "Becho Davy Jaures" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Thursday, 25 October, 2018 13:23:50 
Subject: 18410694 - TS: fan sller, Event name :Bugzy Malone Event date: 25/10/2018 19:00 , ECC 

Hi Mansi 

With reference to TID:18565334, Event name :Bugzy Malone, Event date: 25/10/2018 19:00 ,TS: fan seller, ( this case is handling by ECC ) 

The seller shipped the ticket after the MSBD 
Must ship by : 21/10/2018 22:59 
Shipped : 22/10/2018 14:36 

Kindly review the case and see what can be done 

Thank you for your consideration 

Kind Regards 
Becho