Subject: Re: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar
From: Virat Joshi <[email-masked]>
To: Viney Stan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, brian sexton <[email-masked]>, Eliza deSouza <[email-masked]>
Date: Thu, 25 Oct 2018 06:59:37 +0000

Hi ,

Thanks - Please let us know - Once this is done.

________________________________
From: Viney Stan <[email-masked]>
Sent: 25 October 2018 12:28:27
To: Virat Joshi
Cc: Urvika Chaudhary; brian sexton; Eliza deSouza
Subject: Re: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar

Hi Virat,

The agent here is on OFF today. Will review the case with him once he is back.

Kind regards,
Viney Stan
________________________________
From: "viraat" <[email-masked]>
To: "Viney Stan" <[email-masked]>
Cc: "Urvika Chaudhary" <[email-masked]>, "brian sexton" <[email-masked]>, "Eliza deSouza" <[email-masked]>
Sent: Thursday, 25 October, 2018 11:47:19
Subject: Fw: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar

Hi Viney ,

Can you please provide feedback to the agent. He has received a RED Flag for process & ownership. Please respond back on this email thread once done.

Kindly address this at the earliest.

Thanks

________________________________
From: Brian Sexton <[email-masked]>
Sent: 24 October 2018 22:25
To: Virat Joshi
Cc: Eliza deSouza
Subject: FW: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar

@Virat Joshi<mailto:[email-masked]> – complete?

From: Eliza deSouza
Sent: Wednesday 24 October 2018 17:54
To: Brian Sexton <[email-masked]>
Subject: Re: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar

+ @Brian Sexton<mailto:[email-masked]>

________________________________

From: Eliza deSouza
Sent: 18 October 2018 09:11:20
To: Robert Cosgrove
Cc: Maiwenn Gouthe; Valentina Cante
Subject: AUDIT RED FLAG TID-18123414/ Process and ownership/ Hemant Chahar

Hi Robert,

I have come across a red flag for this agent

Synopsis:

Process: Agent should ask seller for a proof that tickets were sent to the buyer.

Ownership: 12/10/18 06:06  Should have informed the seller that payment was processed before wrapping up the case.

Please confirm within 48 hours that the agent has been coached.

Thank you,

Eliza