Subject: Fw: AUDIT RED FLAG TID-18333218/ Process/ Vipin Rawat
From: Virat Joshi <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Eliza deSouza <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 25 Oct 2018 06:37:58 +0000

HI Mike, ,

Vipin has received a red flag . Can you please review the case and provide feedback to the agent. Please revert back to this email thread once done.

Thanks

________________________________
From: Brian Sexton <[email-masked]>
Sent: 24 October 2018 22:25
To: Virat Joshi
Cc: Eliza deSouza
Subject: FW: AUDIT RED FLAG TID-18333218/ Process/ Vipin Rawat

@Virat Joshi<mailto:[email-masked]> – coaching session complete?

From: Eliza deSouza
Sent: Wednesday 24 October 2018 17:53
To: Brian Sexton <[email-masked]>
Subject: Re: AUDIT RED FLAG TID-18333218/ Process/ Vipin Rawat

+ @Brian Sexton<mailto:[email-masked]>

________________________________

From: Eliza deSouza
Sent: 17 October 2018 13:51:53
To: Robert Cosgrove
Cc: Maiwenn Gouthe; Valentina Cante
Subject: AUDIT RED FLAG TID-18333218/ Process/ Vipin Rawat

Hi Robert,

I have come across a red flag for this agent

Synopsis: Agent did not follow the correct RAG process, since proof was already provided.

Please confirm within 48 hours that the agent has been coached.

Thank you,

Eliza