Subject: RE: 17974550 Fan Seller Philadelphia Eagles vs Jacksonville Jaguars - NFL International Series 2018 28/10/2018 Shipment issue
From: Sinead Bartley <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Sankarshan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 24 Oct 2018 09:29:34 +0000

Hi there,

This is not a matter for the shipping team, unfortunately Sankarshan will have to keep trying to contact the seller on the buyers behalf.

Kind regards,

Sinead.

From: Worchuirin M <[email-masked]>
Sent: Wednesday 24 October 2018 06:42
To: Sinead Bartley <[email-masked]>
Cc: Sankarshan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fwd: 17974550 Fan Seller Philadelphia Eagles vs Jacksonville Jaguars - NFL International Series 2018 28/10/2018 Shipment issue

Hi Sinead,

This is in reference to tid: 17974550, Buyer here has updated travel date as 25/10/2018 and seller has printed shipping label since 03/10/2018.Buyer is now asking to ship the ticket to LDA. Seller already missed MSBD and extended deadline till 23/10/2018 5 pm.Seller is not responding to call or email.

Can we move order to pending subs or can you please check with shipping team if we can update the delivery address.

Thank you for your attention to this matter.

Kind Regards,
M.Worchuirin
________________________________
From: "Sankarshan" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 23 October, 2018 19:47:16
Subject: 17974550 Fan Seller  Philadelphia Eagles vs Jacksonville Jaguars - NFL International Series 2018 28/10/2018 Shipment issue

Hi Mike,

ISSUE: The buyer contacted us saying the label printed is for their US address and now the shipment should be sent to the London address they have given as event is close.

Investigation: The seller has printed the label on 3/10/2018 and not shipped the tickets yet.  I have tried calling the seller but they are hanging up our call. Seller has been given
Deadline till 5 PM.

Actions Needed: If this seller can fulfil please check can we update the DA and ask them to ship to the London Address provided by the buyer as if shipped to US address buyer might not receive it.

Thank you and Regards
Sankarshan