Subject: (TID: 17933558, Fan seller, The Growlers, 10/11/2018, Moving order out of pending sub)
From: Kritika Mirchandani <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Sagorika Ray <[email-masked]>
Date: Tue, 23 Oct 2018 19:59:30 +0530 (IST)

Hi Brian, 

With reference to TID: 17933558, seller is stating that he has purchased tickets from us: TID - 17901693 and has not received them yet and that is why he was unable to ship the tickets to his buyer. 

Could you please move this order out of sub, so that this buyer turned seller is not charged? 

If you have questions or concerns, do let me know. 

Kind Regards 
Kritika Mirchandani 

From: "Sagorika Ray" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Tuesday, 23 October, 2018 19:27:09 
Subject: 17933558 / fan seller Europe / The Growlers / 10/11/2018 20:00 / OUT OF SUB 

Hi Kritika, 

In this case, seller is stating that he has purchased tickets from us and has not received them yet, that is why, unable to forward tickets further. I have checked this order is in pending substitution, User Transaction has 1 purchase of this event with tid - 17901693 and state of that order is Pending Substitution No Seller Charge. 

Could you please move this order out of sub, so that this middle seller is not charged? 

Kind Regards, 
Sagorika