Subject: RE: (TID: 17714174 - Broker UK {Europe} - Caro Emerald - 13/10/2018 - Seller support escalation)
From: India SS Escalations <[email-masked]>
To: Brian Sexton <[email-masked]>, India SS Escalations <[email-masked]>, Brian Nugent <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 23 Oct 2018 12:52:54 +0000

@Brian Nugent<mailto:[email-masked]>

Regards,
Artur

From: Brian Sexton
Sent: 23 October 2018 12:44
To: India SS Escalations <[email-masked]>
Cc: Kritika Mirchandani <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: FW: (TID: 17714174 - Broker UK {Europe} - Caro Emerald - 13/10/2018 - Seller support escalation)

Hi,

Could someone please reply to the Broker UK here?

Kind regards,
Brian

From: Kritika Mirchandani <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 23 October 2018 11:51
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Vikram Diwan <[email-masked]<mailto:[email-masked]>>
Subject: (TID: 17714174 - Broker UK {Europe} - Caro Emerald - 13/10/2018 - Seller support escalation)

Hi Brian,

With reference to TID: 17714174, broker emailed that the event has been cancelled and a refund can be obtained from the original point of purchase.

Can you please assign this case to Seller support?

Thank you for your consideration.

Kind Regards
Kritika Mirchandani
________________________________
From: "Vikram Diwan" <[email-masked]<mailto:[email-masked]>>
To: "Kritika Mirchandani" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 20 October, 2018 16:49:34
Subject: 17714174 - Power seller UK {Europe} -Caro Emerald - 13/10/2018 - Power seller's query

Hi Kritika,

This case opened from the power seller's side. Power seller sent the proof box of office collection.
We are not allowed to answer power seller's query.
Can you help here?

Thanks,
Vikram