Subject: (TID: 17714174 - Broker UK {Europe} - Caro Emerald - 13/10/2018 - Seller support escalation)
From: Kritika Mirchandani <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Vikram Diwan <[email-masked]>
Date: Tue, 23 Oct 2018 16:20:32 +0530 (IST)

Hi Brian, 

With reference to TID: 17714174, broker emailed that the event has been cancelled and a refund can be obtained from the original point of purchase. 

Can you please assign this case to Seller support? 

Thank you for your consideration. 

Kind Regards 
Kritika Mirchandani 

From: "Vikram Diwan" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Saturday, 20 October, 2018 16:49:34 
Subject: 17714174 - Power seller UK {Europe} -Caro Emerald - 13/10/2018 - Power seller's query 

Hi Kritika, 

This case opened from the power seller's side. Power seller sent the proof box of office collection. 
We are not allowed to answer power seller's query. 
Can you help here? 

Thanks, 
Vikram