Subject: CID: 14256456 - Account Recovery - Buyer blocked
From: Sagar Seth <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Lucas Araujo <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 23 Oct 2018 13:54:43 +0530 (IST)

Hi Sinead 

This is in reference to the email we have received under CID 14256456. This case was forwarded to seller support on 15/10/2018 but we have not received any update in this case. 

This is a case of account recovery where we can see that the email ID associated with the account is deleted and the account is blocked without any reason. As the account is blocked, we can not confirm the login details. 

Can you please check and share the reason why the account is blocked and email ID showing as deleted. 

Regards 
Sagar 

Kind Regards 
Sagar