Subject: Fwd: 18022508 / Power Seller Broker MX / Chayanne / 23/10/2018 20:30 / Buyer stating phone number provided does not exist, chasing tix for SMC plan,
From: Sagar Seth <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Kritvamagh Kantarhaas Pathak <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 23 Oct 2018 12:58:39 +0530 (IST)

Hi Sinead 

This is in reference to the email we have received under TID 18022508. This is a case of seller managed collection where buyer has sent us an email asking about their tickets. There are system notes by Gema Gonzalez to inform them, in case of buyer contact. 

As the buyer has contacted us again, can you please inform G ema Gonzalez to look into this case. 

Regards 
Sagar 

From: "Kritvamagh Kantarhaas Pathak" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Sent: Tuesday, 23 October, 2018 12:46:22 
Subject: 18022508 / Power Seller Broker MX / Chayanne / 23/10/2018 20:30 / Buyer stating phone number provided does not exist, chasing tix for SMC plan, 

Hi Sagar, 

Please forward the case to the concerned team as the buyer is chasing tix and the plan is seller managed collection. Buyer states that the phone number does not exist and is concerned about the tickets. Case was escalated to case resolution team and agent left note "Please advise me if buyer contacts before taking action". 

Regards, 

Kritvamagh Pathak