Subject: Fwd: AUDIT RED FLAG TID-17855836 / Subject /Vipin Rawat
From: Urvika Chaudhary <[email-masked]>
To: Worchuirin <[email-masked]>
Cc: Eliza deSouza <[email-masked]>, Brian Sexton <[email-masked]>, viraat <[email-masked]>
Date: Tue, 23 Oct 2018 11:13:59 +0530 (IST)

Hi Worchuirin, 

We have received a RED FLAG for Vipin Rawat. 

Please review the case with the agent and give the feedback on this thread. Please review the case by today. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Cc: "Eliza deSouza" <[email-masked]>, "Brian Sexton" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Tuesday, 23 October, 2018 11:06:45 
Subject: Fwd: AUDIT RED FLAG TID-17855836 / Subject /Vipin Rawat 

Hi Sagar, 

We have received a RED FLAG for Vipin Rawat. 

Please review the case with the agent and give the feedback on this thread. Please review the case by today. 

Please let me know if you need further assistance on this. 

Urvika Chaudhary 
Training Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Eliza deSouza" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Brian Sexton" <[email-masked]>, "maiwenn gouthe" <[email-masked]>, "Valentina Cante" <[email-masked]> 
Sent: Monday, 22 October, 2018 22:29:52 
Subject: AUDIT RED FLAG TID-17855836 / Subject /Vipin Rawat 

Hi Urvika, 

I have come across a red flag for this agent 

Synopsis: Agent did not re-categorise the subject. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 
Eliza