Subject: RE: 18034892 Broker ES The World Of Hans Zimmer - A Symphonic Celebration 05/04/2019 Wrong tickets
From: Bridgette Kenny <[email-masked]>
To: Worchuirin M <[email-masked]>
Cc: Sankarshan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 22 Oct 2018 12:44:26 +0000

Can you investigate online and provide the necessary links with the proof for this please?

Kind regards,
Bridgette

From: Worchuirin M [mailto:[email-masked]]
Sent: Monday 22 October 2018 10:14
To: Bridgette Kenny <[email-masked]>
Cc: Sankarshan <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: Fwd: 18034892 Broker ES The World Of Hans Zimmer - A Symphonic Celebration 05/04/2019 Wrong tickets

Hi Bridgette,

With reference to tid:18034892,Buyer purchased tickets for Barcelona venue however seller uploaded tickets for Madrid venue.

The event is taking place in both this venue but on different dates,So it could be a genuine error from the seller.

Can you please contact seller support to request Broker ES if they can upload the correct tickets.

Kind Regards,
M.Worchuirin
________________________________
From: "Sankarshan" <[email-masked]<mailto:[email-masked]>>
To: "Worchuirin" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 22 October, 2018 10:42:57
Subject: 18034892 Broker ES The World Of Hans Zimmer - A Symphonic Celebration 05/04/2019 Wrong tickets

Hi Mike,

The buyer has contacted us he has got the wrong venue on the tickets.
Checked the E tickets venue is of Madrid on the tickets.
On the system the event is in Barcelona.
The date on the tickets is 7 april 19 however event on our system is on 5 April 19.

The order is complete hence can we move the order to pending replacement.
Order amount:  219.54 EUR

Thank you and Regards
Sankarshan

Attached screenshots of teh tickets below for investigation: