Subject: Re: AUDIT RED FLAG TID-18361813/ Process/Kasende Daniels
From: Sagar Seth <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: robert cosgrove <[email-masked]>, Virat Joshi <[email-masked]>
Date: Mon, 22 Oct 2018 17:24:15 +0530 (IST)

Hi Urvika 

This is in reference to the feedback I have received for Kasende for TID 18361813. I have discussed this case with the agent and they have accepted the mistake here. The agent has been advised to review the case before taking any action and ask for help if not sure about the query. 

Regards 
Sagar 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Cc: "robert cosgrove" <[email-masked]>, "Virat Joshi" <[email-masked]> 
Sent: Monday, 22 October, 2018 13:59:55 
Subject: Re: AUDIT RED FLAG TID-18361813/ Process/Kasende Daniels 

Hi Sagar, 

Please review this and give the feedback by today. 

Urvika Chaudhary 
Training Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Cc: "Robert Cosgrove" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Saturday, 20 October, 2018 16:18:08 
Subject: Fwd: AUDIT RED FLAG TID-18361813/ Process/Kasende Daniels 

Hi Sagar, 

We have received a RED FLAG for Kasende Daniels. 

Please review the case with the agent and revert with the feedback on this thread. Please review this asap. 

Urvika Chaudhary 
Training Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Robert Cosgrove" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "viraat" <[email-masked]> 
Sent: Saturday, 20 October, 2018 16:10:49 
Subject: FW: AUDIT RED FLAG TID-18361813/ Process/Kasende Daniels 

Hi Urvika, 

Please make sure this is addressed and get back to us. 

Thanks 

Robert 

From: Eliza deSouza 
Sent: 19 October 2018 17:28 
To: Robert Cosgrove <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]>; Valentina Cante <[email-masked]> 
Subject: AUDIT RED FLAG TID-18361813/ Process/Kasende Daniels 
Importance: High 

Hi Robert, 

I have come across a red flag for this agent 

Synopsis: Agent did not follow the correct process for Turkish Football. 

Please confirm within 48 hours that the agent has been coached. 

Thank you, 

Eliza