Subject: Fwd: 18034892 Broker ES The World Of Hans Zimmer - A Symphonic Celebration 05/04/2019 Wrong tickets
From: Worchuirin M <[email-masked]>
To: bridgette kenny <[email-masked]>
Cc: Sankarshan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 22 Oct 2018 14:44:28 +0530 (IST)

Hi Bridgette, 

With reference to tid:18034892,Buyer purchased tickets for Barcelona venue however seller uploaded tickets for Madrid venue. 

The event is taking place in both this venue but on different dates,So it could be a genuine error from the seller. 

Can you please contact seller support to request Broker ES if they can upload the correct tickets. 

Kind Regards, 
M.Worchuirin 

From: "Sankarshan" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Monday, 22 October, 2018 10:42:57 
Subject: 18034892 Broker ES The World Of Hans Zimmer - A Symphonic Celebration 05/04/2019 Wrong tickets 

Hi Mike, 

The buyer has contacted us he has got the wrong venue on the tickets. 
Checked the E tickets venue is of Madrid on the tickets. 
On the system the event is in Barcelona. 
The date on the tickets is 7 april 19 however event on our system is on 5 April 19. 

The order is complete hence can we move the order to pending replacement. 
Order amount: 219.54 EUR 

Thank you and Regards 
Sankarshan 

Attached screenshots of teh tickets below for investigation: