Subject: 17509897 , Fan Seller , Jack Johnson , 21/07/2018 , ECC Case
From: Ashwinee Latchayya <[email-masked]>
To: bridgette kenny <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 22 Oct 2018 10:52:07 +0530 (IST)

Hi Bridgette, 

With reference to the above TID, there's a note left by Aaron Young from ECC requesting us not to action on the case. 

Can we inform agent Aaron Young that the buyer has contacted us. 

Kind Regards, 
Ashwinee 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 20 October, 2018 12:07:29 
Subject: 17509897 , Fan Seller , Jack Johnson , 21/07/2018 , ECC Case 

Hi Ashwinee, 

In this case buyer emailed asking for refund as the tickets were invalid. ECC is working on this case and there is note from Aaron Young not to take any action. 

Please inform Aaron Young that buyer has emailed again. 

King Regards 
Akanksha