Subject: Fwd: 18579285 ,Broker US,Foreigner,01/12/2018,event listed incorrectly.
From: Viney Stan <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Om Prakesh Singh <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 21 Oct 2018 21:25:40 +0530 (IST)

Hi Sinead, 

The buyer here stated that she received wrong tickets. She purchased tickets for 'Mohegan Sun pocono' which is in Wilkes Barre Pennsylvania, however received tickets for 'Mohegan Sun Arena' which is in Uncasville CT. 

This event is listed for two different venues on our system. After checking the official website found that event will be held in 'Mohegan Sun Arena, Uncasville CT'. 

Please find the details: 

Transaction ID : 18579285 

Event ID: '2984024', '2978246' 

Event Name: Foreigner 

Event Date: 01/12/2018 

Geography: 'Mohegan Sun Pocono, Wilkes Barre, US' and 'Mohegan Sun Arena, Uncasville, Connecticut, USA' 

Username: Snezhanka Dobreva 

What needs to be done: Can the EDM team be informed about the the wrongly listed event ( Event Id 2984024). 

Link as proo f: [ https://protect-eu.mimecast.com/s/fIqaCNLnlh0z3g0fm8Qpm | https://www.foreigneronline.com/tour ] 

Link to viagogo page: [ https://protect-eu.mimecast.com/s/5nFRCOMomfpMxBpUvkxzw | https://www.viagogo.com/Concert-Tickets/Alternative-and-Indie/Foreigner-Tickets ] and https://www.viagogo.com/ww/Concert-Tickets/Alternative-and-Indie/Foreigner-Tickets/E-2978246 

Can you please do the needful. 

Kind regards, 

Viney Stan 

From: "Om Prakesh Singh" <[email-masked]> 
To: "Viney Stan" <[email-masked]> 
Sent: Sunday, 21 October, 2018 17:36:23 
Subject: 18579285 ,Broker US,Foreigner,01/12/2018,event listed incorrectly. 

Hi Viney , 

Buyer said she got the tickets for venue- Mohegan Sun arena which is in Uncasville, CT,USA.However she purchased the tickets for venue-mohegan sun pocono which is in Wilkes-Barre, PA 18702, USA. 
After Checking the case history and tickets it seems that buyer is correct. 

However when I, checked the official website of 'Foreigner' found that this event is going to be held in MOHEGAN SUN ARENA 
Uncasville, CT on 1st Dec 7.30 pm. 

But on viagogo website it shows that this event is going to be held in Mohegan Sun arena and mohegan sun pocono on 1st Dec at 7.30 pm. 

Could you please assist. 

https://www.foreigneronline.com/tour 
https://www.viagogo.com/Concert-Tickets/Alternative-and-Indie/Foreigner-Tickets 
-- 
Regards 
Om Prakesh Singh