Subject: Fwd: 18061929 , Broker US , Jacksonville Jaguars vs Houston Texans , 21/10/2018 , Buyer has not received the tickets
From: Worchuirin M <[email-masked]>
To: sinead bartley <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 20 Oct 2018 20:01:31 +0530 (IST)

Hi Sinead, 

With reference to TID: 18061929,Buyer is claiming ticket not received from ticket master and provided proof. 

Event is 1 day,3 hours away. 

Can you please contact seller support to request Broker US the proof of transfer and if they can re transfer to buyers email id [email-masked]. 

Kind Regards, 
M.Worchuirin 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Saturday, October 20, 2018 7:51:15 PM 
Subject: 18061929 , Broker US , Jacksonville Jaguars vs Houston Texans , 21/10/2018 , Buyer has not received the tickets 

Hi Mike, 

In this case the delivery plan is TicketMaster Mobile - Ticket Transfer and the buyer has not received the email of ticket transfer and has provided screenshot of the same. Please check the attached screenshot. 

Please ask SS Team to contact the broker. 

Kind Regards 
Akanksha