Subject: 18388680 - Broker UK - BBC Radio 1's Teen Awards - 21/10/2018 12:15 (Local) - Approval For Replacement
From: Mansi Chhabra <[email-masked]>
To: Sinead Bartley <[email-masked]>
Cc: Hemant Chahar <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 20 Oct 2018 16:30:42 +0530 (IST)

Hi Sinead, 

With reference to TID: 18388680, the buyer is chasing the tickets and the tickets are stuck at Eastcote Post Office from 16/10/18. 

The event is in 1 day.The seller also shipped before MSBD. 

Could you please confirm that we can move the transaction in pending replacement as there is no movement from 16/10/18. 

I will look forward to hearing from you. 

Thank you 
Mansi 

From: "Hemant Chahar" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Saturday, 20 October, 2018 15:40:47 
Subject: 18388680 - Broker Pay After Event - UK - BBC Radio 1's Teen Awards - 21/10/2018 12:15 (Local) - To change status to pending replacement. 

Hi Mansi, 

As per the tracking history the shipment is at Eastcote Post Office [HA5 1QL] since 16-10-2018. 

Can we change the status to pending replacement as the event is 1 day(s), 1 hours away. 

Regards 
Hemant